twitter facebook google plus pinterest User Search comment sale settings edit

How can we help you?

I didn't get my password reset email!

When you request a password reset on your account with TBNS, we send you an email. Sometimes these emails get lost.

If your can't find your email

  1. Check your junk or spam folders. If you are using Gmail, check the Social or Promotions tabs
  2. Wait a few minutes. Sometimes there is queue in the mail server and it may take a little longer than usual.
  3. You can try resending the email again by making a new password reset request.
  4. If you still have no luck, email us with your details and we will try and track down the problem.