The Privacy Act 1988 covers the collection, use and disclosure, quality and security of personal information. The federal Privacy Act also gives you rights to access and correct personal information about you. You also have the right to make a complaint if you think your personal information has been mishandled.

The National Privacy Principals in the federal Privacy Act protect your personal information and give you rights in the way private sector organisations, including some businesses, handle the information.

For further information about these principals, please visist the website of the Office of the Privacy Commissioner at www.privacy.gov.au or by telephoning them on 1300 363 992.

Rogo Australia Pty Ltd (herein known as "Rogo") is committed to protecting the privacy of any personally identifiable information that we collect from you as you use this website or interact with us. By submitting personal information to us, you agree to Rogo's use of such information as outlined in this Privacy Policy. Please view our Terms and Conditions for information about our policies in general.

This Privacy Policy does not extend beyond this website. Rogo may link to other sites of interest and the content, operation and privacy practices of these sites is beyond our control. Please make yourself aware of the privacy statements of the sites that you link to from this one.

Collection of Personal Information

Why we collect personal information

Rogo requires personal information in order to conduct its business with individuals and companies. The primary reasons for for collecting this information are:

• To provide information, services and resources to clients and prospective clients
• To act on your behalf in the procurement of services when authorised in writing by you
• To enable you to interact directly with other buyers and sellers on this site.

How we collect personal information

We only collect your personal information from you when you are in contact with us. No personally identifiable information is collected without your knowledge. We collect this information when you contact us using one or more of the following means:

• Email
• Telephone
• Making a purchase
• Interacting with us online, such as filling out online forms, placing online advertisements, subscriptions, applications, enquiries, surveys
• Written enquiries, applications or other written correspondence

What personally identifiable information is collected

Only information that is relevant to the nature of your contact with us is collected. This information may include:

• Personal information such as name, telephone, email, address and other personal information to enable us to identify you, for the purpose of conducting business with you.

When you visit this website, general information is collected that enables us to monitor and track our website usage and allows us to improve our services to you. This information is not personally identifiable and may include such information as:

• Time and date of visit
• Duration of visit
• Pages visited
• Browser used
• Files downloaded
• Country and general area
• IP address and internet service provider

Our websites may use "cookies" to track your session and session data. Cookies are anonymous and used for the purpose of measuring site activity more accurately or to provide a more streamlined user experience of our sites. The cookie does not store any personal information. You are able to configure your web browser to accept or reject cookies. You can also turn off cookies within your browser. However, to do so will reduce the user experience of this website.

Use and Disclosure of Information

Use of personal information

Any personal information that we collect from you is only used for the reason that it was collected except:

• Where you have consented
• Where the information is not personally identifiable or sensitive and the use is for our direct marketing or statistics purposes
• When it would be reasonably expected that Rogo would use this information for a related purpose to that in which it was collected.

Disclosure of personal information

Rogo will never sell, lend, transmit or disclose your information except:

• Where it would be reasonably expected in the course of conducting business with us. Such times include the disclosure of your name, address, telephone number and email to persons purchasing products from you via this site, or
• When you have consented in writing, or
• Where the information is general and not personally identifiable, or
• When required by law, or
• For the preparation for, or conduct of, proceedings before any court or tribunal, or implementation of the orders of a court or tribunal

Quality of Information Collected

We take reasonable steps to ensure that all information we collect is accurate, reliable, complete and up to date.

Security of Personal Information

Protection of information

Only authorised staff have access to your personal information once it is collected. All information that is collected is securely stored. We take reasonable steps to ensure that all information transmitted to us is done so securely, however, you must be aware that the internet is not totally secure and there is a risk that any personal information that is tranmitted to us by this means may be intercepted by a third party. Accordingly, Rogo cannot provide assurance that your personal information is not intercepted in transit and we are not liable for any loss or disclosure of that information resulting from this.

Destroying information that has been collected

Any personal information that we have collected that is no longer relevant to your interaction with us is destroyed securely.

Access to Personal Information

Access to your personal information is available upon written request in accordance with the Privacy Act 1988.

Changes and Ammendments

Rogo may, without notice, ammend or modify its Privacy Policy by updating this policy on its websites.

Questions, Comments, Complaints

Please contact us with any questions you may have regarding this Privacy Policy, or if you wish to access or ammend your personal information. Our contact details are:

Rogo Australia Pty Ltd
PO Box 129
Ettalong Beach NSW 2257
Telephone: 0402 55 86 55
Email: